Online Refund Policy:

Textbook returns must be POSTMARKED within the first week of the semester, NO LATER. Once we receive the textbooks back, we will credit the same account that was used when the order was originally placed.

Any opened shrink wrapped bundle can NOT be returned.

** Note: Any textbook refunds for SUMMER SESSIONS are considered on an individual basis, please call 607-587-4020 for details.

We have a buyback option available for online students should they decide to sell their textbooks at anytime during the semester. This can be done at our website: www.alfredstatebookstore.com (click the Textbook Buyback tab and follow the instructions)

Any non textbook merchandise (except software) can be returned within 3 weeks of the original order.

Whenever possible, please include a copy of the original invoice with your package to ensure that you are credited properly.